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Frequently Asked Questions


Do you charge for set up and breakdown time and is that part of the time we pay for?
NO - you only pay for your rental time!

Is there a deposit required to hold the date?
Yes a $200 flat fee is required to hold you date and secure our services.

When is the balance due?
Balance is due 1-2 days prior to your event date unless other arrangements have been mutually agreed upon.
 
What if we want to change the times and extend the time on the day of the event?
Additional time can be added depending on availability - there is an hourly fee for this.

What if my venue changes - will there be any additional costs?
NONE, unless distance becomes a factor where additional travel charges may apply

Are double prints included in the rental fee?
Yes, a copy for the guest and a 2nd for the host
 
Are we limited to the amount of times we can go in the booth or is there a limit on the amount of photos we can have?
No limit! - you can have as many photos within the time of the contract.
 
What size are the prints?
Prints are in strips (of 3 or 4 pictures) that are 2x6 inches (or upgraded to 4x6 inches) in glossy format.

Can we have a special message printed on the print sheets and is there a charge?
Yes absolutely! and there is no charge!
 
How big of an area do you require and how big is the booth?
The booth measures 8 feet high and anywhere from 4x4 to 8x8 in size.

Can your booth go upstairs?

Yes! Although there may be a stair charge, as additional staff may be required.


Do you set up outside and are there any charges or anything I should know about?

We are definitely able to set up outside! We would just need to be informed upon completion of your rental agreement. 

 

Where should we position the booth?
We suggest in a clear uncluttered area or in an adjoining space or room away from the dance floor - near a bar or other close area where guests are gathering and having fun - sometimes space is limited and we set up in the hallway or adjoining space - this also can work effectively
 
Who will bring the booth and will they be with it during the entire time?
A qualified technician will be with the booth at all times during the event.
 
How long does it take to set up the booth?
We allow up to 1 hour - depends on the location or stairs, or load in criteria and if we have to go up an elevator of many floors but do not worry we are always set up on time and would check this information out before the date with the venue!

Can we create our own package with different add on's?
Yes, absolutely!


Do you bring any hats or boa's or fun things for guests to add to their look when taking a photo?
Yes, absolutely! We can bring hats, boa's, inflatable's and anything you want. Some packages have these included.

Is there a minimum time that we can hire the booth for - can we hire it for 1 hour for example?
There is a minimum charge for up to 3 hours, but we can work with you and listen to your request and price it accordingly to suit your needs.
 
Is the booth a 'proper photo booth'?
Yes, it is a true photo booth. It is not a home made booth or a photographer's made booth.
Our booths are industry built by a manufacturing company to high standards